The Rundown

Happy Holidays, don’t get scammed: Part 2, the EBT edition

By: - December 19, 2019 2:37 pm

Image by Erika Wittlieb from Pixabay.

The Ohio Department of Job and Family Services warned Thursday of a potential Supplemental Nutrition Assistance Program (SNAP) scam involving the collection of credit card information from EBT recipients.

Some SNAP recipients have been connected to a fraudulent customer service number and were asked to provide a credit card number so that they could be charged “shipping fees” for a new Ohio Direction/EBT card, a release from the department said. Some also were told they won a cruise or $100 gift card and were asked for other personal information, it added.

“The Ohio Department of Job and Family Services never asks customers to provide credit card numbers, and customers are not charged to replace their cards,” the release said.

Anyone needing assistance with their SNAP account, including obtaining a replacement card, should call 1-866-386-3071 (toll-free) or contact their county department of job and family services, it said. The release concluded by advising that to find contact information for individual county departments of job and family services, visit

Earlier this month, Ohio Attorney General Dave Yost warned about other potential scams this holiday season.

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David DeWitt
David DeWitt

OCJ Editor-in-Chief and Columnist David DeWitt has been covering government, politics, and policy in Ohio since 2007, including education, health care, crime and courts, poverty, state and local government, business, labor, energy, environment, and social issues. He has worked for the National Journal, The New York Observer, The Athens NEWS, and He holds a bachelor’s degree from Ohio University’s E.W. Scripps School of Journalism and is a board member of the E.W. Scripps Society of Alumni and Friends. He can be found on Twitter @DC_DeWitt