The Ohio Department of Job and Family Services warned Thursday of a potential Supplemental Nutrition Assistance Program (SNAP) scam involving the collection of credit card information from EBT recipients.
Some SNAP recipients have been connected to a fraudulent customer service number and were asked to provide a credit card number so that they could be charged “shipping fees” for a new Ohio Direction/EBT card, a release from the department said. Some also were told they won a cruise or $100 gift card and were asked for other personal information, it added.
“The Ohio Department of Job and Family Services never asks customers to provide credit card numbers, and customers are not charged to replace their cards,” the release said.
Anyone needing assistance with their SNAP account, including obtaining a replacement card, should call 1-866-386-3071 (toll-free) or contact their county department of job and family services, it said. The release concluded by advising that to find contact information for individual county departments of job and family services, visit jfs.ohio.gov/county.