Call centers

Keaira Mark, a former call center worker for Maximus, and current Maximus employees Katherine Charles Sasha Tyson, and Deondra Bridges in Washington, D.C., on Friday, Aug. 25, 2023. The women were in Washington to take part in the 60th anniversary of the March on Washington. (Photo by Casey Quinlan/States Newsroom)

Federal call center workers join March on Washington call attention to workplace inequities
BY: - August 29, 2023

Call center workers that help Americans navigate the ACA marketplace and Medicare are demanding more paths for advancement, higher pay, and more breaks between calls at this year’s March on Washington. They’re looking to bring government attention to their cause after previous efforts to get the attention of officials with the Department of Labor and […]

RETURN TO HOME