Ohio Department fo Jobs and Family Services

Ohio to hire 200 customer service workers to tackle unemployment claims

BY: - August 31, 2021

The Ohio Controlling Board on Monday approved more than $11 million so the state Department of Jobs and Family Services can contract with a D.C. company for customer service representatives. The company, Conduent State & Local Solutions, Inc., would provide “up to 200 tier 1 agents to answer calls from claimants on their unemployment insurance […]

Federal funding for low-income families stayed in state coffers amid pandemic

BY: - April 12, 2021

State records show as the state went through a pandemic and many Ohio families lost their jobs, the state‚Äôs balance in federal and state funding meant for assistance to low-income families continued to grow. Ohio receives $725.6 million yearly from the U.S. Department of Health and Human Services for the Temporary Assistance for Needy Families […]