utility disconnections

The AEP headquarters in Columbus, Ohio. The utility’s disconnection rate was more than twice that of other Ohio utilities over the past year. (Credit: Creative Commons.)

Ohio disconnection data still lacks detail on racial disparities

BY: - September 14, 2023

Consumer advocates still lack access to data that would let them determine the extent of any racial disparities in Ohio utility shutoffs for customers’ failure to pay gas and electric bills. Information about what share of disconnections affect people of color, low-income families, seniors or other vulnerable groups would be an important step toward making […]